Support
Grampians Rural Health Alliance provides a range of Help Desk support services for government mandated systems and core systems, including: BOSSNet, FMIS, PCMS, Video Conferencing and general technical support.
Helpdesk : (03) 5320 6965
| Activity | Business Hours | After Hours | ||
| Available | Supported | Available | Supported | |
| ICT Strategic Planning | YES | YES | NO | NO |
| Advocacy | YES | YES | NO | NO |
| Representation | YES | YES | NO | NO |
| ICT Policy and Standards | YES | YES | NO | NO |
| Wide Area Networking management and monitoring | YES | YES | YES | YES |
| Internet services | YES | YES | YES | YES |
| IP Telephony | YES | YES | YES | YES |
| Videoconference and Tele Health services | YES | YES | YES | NO |
| Remote Access | YES | YES | YES | YES |
| Service (Help) Desk* | YES | YES | YES | NO |
| Implementation of DHS policies and strategies | YES | YES | NO | NO |
| Procurement | YES | YES | NO | NO |